Factors affecting intensive care units’ nurses’ job satisfaction based on Herzberg two factors theory at the National Hospital Kandy, Sri Lanka – IJNHS

Factors affecting intensive care units’ nurses’ job satisfaction based on Herzberg two factors theory at the National Hospital Kandy, Sri Lanka

Publication Date : 27/04/2026


Author(s) :

P G H N Kumari.


Volume/Issue :
Volume 1
,
Issue 1
(04 - 2026)



Abstract :

Nurses all over the world are working in a very stressful and draining working environment. Being a developing country with strained resources, Sri Lankan nurses’ working environment too faces difficulties. This study was done to identify factors influencing ICU nurses’ job satisfaction at the National Hospital, in Kandy, Sri Lanka by using Hertzberg’s two-factor theory. A quantitative descriptive survey method with purposive sampling was conducted from April to November 2022. Motivational factors significantly predicted job satisfaction (=0.261, p=0.001), and hygienic factors did not significantly predict job satisfaction (=-0.081, p=0.186) in the ICU nurses working at the National Hospital Kandy. Furthermore, the results suggested that 7.9% of the variance in job satisfaction. The respondents were not satisfied with their salary and welfare facilities (51.8%), and higher management appreciation (43.1%). This study also agrees with Hertzberg’s two-factor theory that motivational and hygiene factors influence nurses’ level of job satisfaction. The sample of 174 nurses, was limited and within the COVID-19 situation and the sudden economic crisis, the social impact of the nursing profession and foreign demand for nursing vacancies increased, therefore selfmotivation and nurses’ attitudes changed, and healthcare facilities declined than before in Sri Lanka. Further studies with a large number of participants in many hospitals as possible is recommended.


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